Shop Hours: 0800 - 1800 Monday to Friday. 0800 - 1700 Saturdays.
-
Delivery Times
Guaranteed Same day delivery in Brisbane Monday to Saturday if ordered by 10am -
Place your order by 1300 for same day delivery in Brisbane with $20.00 Priority Delivery Charge
* Note: Times are given in Eastern Australian Standard time. -
Queensland State wide deliveries are same day (subject to availability of florist in location) if ordered by 1300.** Please note, deliveries outside of Brisbane will be handled by relay organization .
-
Australia wide same day (subject to availability of florist in location) if ordered by 1300. ** Please note, deliveries outside of Brisbane will be handled by relay organization.
-
International Orders need to be ordered the day before delivery at a minimum.** Please note, deliveries outside of Brisbane will be handled by relay organization .
Special Occasion Days:
- Valentines Day orders must be ordered up to the day before delivery. Work address deliveries will be delivered by 5pm only, Home address orders will be delivered by 7pm only.
- Mothers Day orders must be ordered up to the day before delivery. Work address deliveries will be delivered by 5pm only, Home address orders will be delivered by 7pm only.
- Christmas Eve orders must be ordered up to the day before delivery. Work address deliveries will be delivered by 5pm only, Home address orders will be delivered by 7pm only.
- Priority Delivery Fee on Special Occasion Days will be $25.00 per delivery
Refund & Return
Policy
At Daisy's of Toowong we pride
ourselves on the quality of our products and services. However, it
is important to remember that flowers are a perishable product and that they
will react to their immediate indoor environment and external weather
conditions. Extreme heat or changes in the climate will have an affect on
the flowers. Therefore, once flowers are dispatched from Daisy's of
Toowong a number of changes in conditions may result in their longevity being
reduced. This then makes it difficult for Daisy's of Toowong to guarantee
the flower quality every time.
It is also important to note that all flowers are unique. Therefore, some flowers will open fully and others will not open at all. Just as some flowers are more fragrant than others. This does not mean that they are of a lesser quality, there are simply different variations of the same flowers. For example, roses are more fragrant when grown in the warmer months than those grown in the cooler months.
Care
Instructions
In order to increase the life span of
your flowers, we recommend changing the water in the vase every 2 days and
cutting the flower stems on a sharp angle. The addition of flower preservative
will add to the longevity of your
flowers.
Conditions for Returns
Your
flowers should last between 3-7 days. However, should your flowers perish
within the first two days, Daisy's of Toowong are happy to dispatch to you a new
lot of flowers. Before dispatching of a new order, Daisy's of
Toowong must be satisfied that all care instructions provided were adhered
to. Therefore, it is our policy to pick up the original flowers at the
time of the new order delivery in order for our florists to determine the cause
of the problem. If the original flowers are disposed of, a new order
cannot be arranged. Flowers need to be picked up by Daisy's of
Toowong within 3 days of original
order.
Cancellation of Orders
Should you wish to cancel your order, your money will
be refunded less a $10 administrative fee. All refunds will be issued back
to the credit card used for the original online transaction.
Note:
Cancellations must be made 24 hours prior to the requested delivery date &
time. We are unable to cancel any orders already made and awaiting
delivery.